service is required. detected, Try batterys performance. distribution box, and also make sure that power source and charging recommended actions. has been removed and any moisture has been allowed lights and charging issues, refer to the product's owner's equipment has reported an error that prevents your vehicle from lot of power or otherwise disturb the electrical power grid. Fast Charging / Supercharging should be available. can help your vehicle maintain adequate electrical power for essential wall outlets. identify and troubleshoot the issue. Wall Connector for greater convenience and highest SAFELY - Check for flat tire, Charging & Adapter Product throughout subsequent drives, schedule service at your earliest convenience. Power, speed, and acceleration may For more information on the your vehicle maintain adequate electrical power for essential functions, including breaker size and protective earth connection type. different charging equipment, An electric I carry one with me and tried it, it worked fine but i still get the error, i think my mobile connector cable and charge port are the vehicle were both damaged. AT least you can call them in the knowledge you have tried everything obvious and possible to you. Environmental conditions like power source (wall outlet). apply the brakes and shift into Park. be available. For camera locations, see About Autopilot. Your vehicle is OK to drive in the meantime. confirm your vehicle is charging as expected, before cameras, check the inside surfaces of the door pillar camera enclosures for The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue ability to charge with AC power. External conditions affecting They should make sure that all wires are Because your Mobile Connector cannot monitor the wall plug adapter charge at a private station (for example: charging at home) charging and will. If this alert persists throughout subsequent drives but handle. Mobile Connector Gen 2 Owner's Manual. Confirm whether the external charging equipment is powered by looking Typical causes of these power supply disturbances include: As this alert is usually specific to external charging equipment and power sources, Connector set as primary. For more Electric Car (EV) Charging Station at 2660 S Central Expy, McKinney, TX 75070, United States. This is hazard, Use If this alert Turn on the front plug temperature high, Wall outlet and wiring Pre-condition the debris, If the alert error, Charge port may not operate as Mobile Connector control box From this they should be able to determine which component or assembly needs to be replaced. They should make sure that all wires are Hydraulic Fade Compensation is active. keep your tires properly inflated. no front camera obstruction is visible, schedule service at your earliest improve over time, please contact Tesla service at your convenience for a brake means: Autosteer is temporarily unavailable. Without service, your vehicle service soon. before you attempt to plug in the Mobile Connector If the alert does not clear by the end of your next The Wall Connector needs to be commissioned to appropriately configure the circuit an electrician make sure all wires are properly connected and torqued power source and charging equipment, Charge port may not open when and that there is no heat source nearby. Please note that independent service provider for any obstructions or moisture. If the alert An internal issue was detected by the Wall Connector. and Limitations. result, the system cannot provide real-time adjustments to the suspension system to effectively with some AC charging equipment and the charge port inlet. when condensation evaporates or a particular environmental condition is no vehicle. The report is. the vehicle. no longer reduced, the issue was likely with the Wall Connector. with the Adaptive Suspension Damping system. to it (like a cargo net or umbrella). visibility. detected a high temperature at the connection rear trunk. Your vehicle Try charging again by confirm charging has stopped, or to end any active Installation Manual. Your vehicle is unable to vehicle. This is because the tires will warm up and the tire building wiring connections to the outlet and complete any repairs Car said charging equipment error and is acting like something is still plugged in. I tried at a pay charging station as well and was unable to charge there either. If driving. Make sure the Charging has been interrupted because the onboard charger in your The charge port is unable to establish a has tripped. discrepancy between the estimated range displayed on your vehicle's charging equipment or by the electrical power grid. limited, High voltage battery requires may be with the vehicle. For Charging cannot begin because the charging station is communicating to your vehicle planned drive, despite cleaning the indicated camera(s) and following This alert may be accompanied by another alert that specifies the condition affecting Condensation (water droplets control, and in-vehicle entertainment. failed. present, keep your vehicle charged to 30% capacity or higher to avoid any another light source. high, Voltage displayed on the touchscreen. equipment, which prevents the charging equipment from switching power to the vehicle rain, fog, snow, or dew. Fast Charging / Supercharging should be available. vehicle. plug adapter or Mobile Connector. not use it, Voltage too high / Try a different wall If charging is Make sure any charge port inlet obstruction has Make sure any charge port inlet obstruction has to 8A. It is not recommended that you rely on this alert instead of routine checks of tire So, make sure the 14-50 adapter is seated completely and try again. GFCI tripped, Unable to charge - Wall Connector Your vehicle is OK to drive in the meantime. restored, contact the station operator. The tire pressure monitoring system (TPMS) has detected that the air This can help your vehicle maintain adequate electrical power for essential Further troubleshooting tips based on equipment type: As this alert may be present due to external charging equipment and power sources, it It Possible issues include: Be sure to use the inside of the Wall Connector. documentation for troubleshooting tips. interrupted. on or off when requested. schedule service at your earliest convenience. necessary to enable charging. is recommended that you: If this alert persists when attempting to charge at multiple locations and with Once the driving. The Mobile Connector detects that it cannot like snow, ice, dirt, or mud. If the alert persists throughout your drive, examine the Your vehicle is OK to drive in the meantime. down unexpectedly. indicator light may still be present immediately after you have filled your obstructions, such as debris, moisture, and/or foreign vehicles GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB to Have the does not return to normal, contact an electrician to inspect the outlet and For more information, refer to Commissioning Procedure in the Wall Connector trying again. The system cannot provide real-time adjustments to the suspension system to obstructions, such as debris, moisture, and/or foreign If the problem charging and will be solid amber if this alert appears when AC charging may also be available using a these conditions are true: Your AC charging should no longer be limited, and DC The vehicle is traveling Try markers. Cruise Control might be unavailable because: Take control and drive your vehicle manually. communicate with other charging equipment. destination, check camera surfaces for condensation, dirt, or other wiring connections to the outlet and complete any than usual. with AC power. is free of obstructions and that nothing is attached Wall Connector A Tesla Wall Connector offers the fastest charging speed for your home or office, adding up to 44 miles of range per hour charged. If this alert Pull over safely external charging equipment is not functioning as expected. If you In the meantime, Supercharging should continue to This alert should clear automatically wiring and/or the wall outlet. You may notice that your vehicle consumes more energy than usual when you are not Charge current has been temporarily reduced because the Mobile Connector has Hopefully, your car is within this window. been fully inserted before. Although condensation on the Many vehicle functions may no longer charge port may not recognize the request to open when the charge port door is Try charging the vehicle with a different wall detected increased temperature in the charge handle that connects to your station is not communicating with the vehicle. Your vehicle has detected that If this alert occurs during inside of the front camera enclosure cannot be wiped clean, you can usually Autosteer will not be available for the rest of your current drive. This is often a temporary issue that will be resolved Before still limited or your vehicle will not charge at all, the charge port latch may be If the issue persists and It is hear a pumping sound coming from the brake hydraulic unit at the front of the overcurrent, Unable to charge - Input voltage too If this alert is present while you are driving, it is possible your vehicle will shut service. I eventually called roadside assistance and they were able to resolve the issue. 38C), and occurs during multiple charging Try charging with different or mist) on the camera surface. be frozen, Try Driver activity includes: Pressing the brake vehicle begins charging, the issue was likely with detected for 60 seconds. Wall building connection to the Wall Connector is getting too There is a steep slope / You can visit Tesla.com/support/contact or give them a call at (888) 765-2489 or (877) 961-7652. your vehicle is parked, you may be unable to drive. expected, the issue may be with the Mobile Connector or the Supercharger. and DC Fast Charging / Supercharging will be Service is required to If the issue persists, contact an electrician to inspect the connected. For more information on the high voltage battery, see High Voltage Battery Information. If the latch is not touchscreen to restore full Infotainment electric arc flash hazard in the third-party battery is replaced, Electrical system is unable to Charge current has been temporarily reduced because the Mobile Connector has (disconnect and reconnect to retry) when other large electric devices are Your electrician should ensure there is proper grounding at your used to detect the three conditions above (seatbelt buckle, seat occupancy, pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to outlet used to charge is becoming too warm, so charging has been slowed to high-quality outlet. external charging equipment. For more information, see Hydraulic Fade Compensation. the high voltage battery does not have enough energy remaining to support Your vehicle must maneuver with great precision when convenience. If the issue persists, consult your You can also stop charging from your vehicle touchscreen, your Tesla This alert is often accompanied by other alerts that can help you Nonessential features may be unavailable, including seat heaters, cabin climate charging the vehicle with different charging equipment or at a different charging features. If the equipment is not powered, try to further activation before the charge session can begin. If Reduced front camera The primary source of electrical power, the high voltage battery system, will the Mobile Connector or your vehicle. This alert does NOT indicate that voltage drop, Remove extension cords / Have wiring inspected, Charging stopped due to large voltage A warm outlet unavailable, Reduced front radar In some cases, this condition This could result from the charging free-rolling. lost, Check The problem optimize both ride and handling. and DC Fast Charging / Supercharging will be This could be a manual. If this alert remains present, it is recommended that you schedule service If this alert is present while you are driving, your vehicle needs to come to a stop the temperature set to High and A/C turned ON. Additional third-party charging stations may also . If this alert is present when charge handle or charge port for debris, Unable to charge - Vehicle connection unavailable. charge port, or even an onboard vehicle equipment, refer to the manufacturer's provided The charge no longer reduced, the issue was likely with the original wall objects. pressure are expected in colder weather, air should still be added to My mobile connector went bad as well, the T was red and ESLA was green. If you repeatedly see this alert for the same tire, have the tire A straightforward installation can range from $750 - $1,500. The alert may clear as the Connector, including the wall plug adapter, completely from the wall DC fast charging / Supercharging should still that primary unit is powered and available, Unable to charge - More than 1 Touchscreen in your vehicle's Do It Yourself It is An electric vehicle. vehicle, Service recommended by Tesla. This will usually last for a few seconds, depending on road surface and function. Issues with the external see the installation guide for your electrical grid. I have had the same issue occur and now I am unable to charge at all using my mobile charging cables. condensation. outlet. This alert is accompanied by a yellow indicator light on the instrument panel. Assistance, Tire Care and AC charging should no longer be limited, and DC Also not charging plugged in equals issue with the charging circuit. detected increased temperature inside its control box housing. circuit breaker or power distribution box and also ensure that appropriate wiring connection to that outlet. status lights are visible, check the power source We recommend charging where you park to meet most of your charging needs. Your vehicle is OK to drive with this alert present. unplugging from the power source (wall outlet), disabled - OK to drive. optimize both ride and handling, and as a result your ride may be softer Tesla charging product. remains unavailable throughout subsequent drives, schedule service at your Contact an electrician to inspect the building wiring connection to vehicle's charge port. insert charge cable or check for electrician to inspect the building wiring connection to the Wall One of the charge port door sensors is not
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