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They claim they will reimburse me the $30 for the stop payment. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. Selene Finance is full of deception and falisifing promises. They mailed me a number of letters saying they denied my modification but requested more documents. They told me to moneygram the money from Walmart. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. I am a victim of a loan modification and very high fees that have incurred in my I end up paying an amount that is completely different from the statements. I have never been late. I think they may be including another scam. <> With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Too many complaints with several as being unresolved. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Selene Finance is a non bank mortgage servicer, essentially a debt collector. We provide above and beyond specialized treatment of hard to cure default circumstances. Hello Victoria, Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. off my payment. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. They just acquired loan from previous lender who acquired from chasegiving me runaround on loan mod ..I was originally supposed to put at end of loan with community loan servicing..was waiting on paperwork because they said I was approved.then next thing I know they said they no longer serviced loan..call selenefirst thing when I looked up for ph # horror story after horror story 1 star rating most people said only cause was that you couldnt give a zero star rating. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. His name was removed from the companys books, and he was no longer a member of the company, either. Visit Website. Again Im sorry for your troubles. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Is anyone being contacted? 4 0 obj I set up bill pay with my bank. Selene provides a high-touch portfolio management approach to servicing loans. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. The storys up above are so much like my story. Two days later my bank informed me Selene was trying to take another $1150 out of my account. A month ago I got a call from a Daniel Ellis regarding a loan modification. the Selene Finance. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. The problem with this company is the only thing they can do is hound you. Popular Searches. THEY WILL GET WHAT IS COMING TO THEM. I had no choice 4 years ago other than to file chapter 13. Selene Finance has 50 employees. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. Feel free to call us at 877.297.7011 for free advice on this topic. Respectfully, With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. I asked for validation of these fees on June 28 and they have failed to respond. Selene finances had a great deal of success financing real estate and other properties. A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). I paid Rushmore Loan Management more money than Selene is giving my credit for. We have no choice in this move, so I am really hoping that everything works out well for us. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. Theyve done the same to me. I want to join in a class action with others..selene are absolute crooks, Having similar issues. Dana. But ----- First, to try & avoid the woe with Selene Finance's piss poor customer service, their fee's, their harrassment if they don't see your payment in by the 1st (you do have a legal 15 day grace period but they ignore that) they will call you, they will call your family members, they will even call your work. Ironically, my statements from Selene show I am paying escrow. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. WTH they told me interest. Marked my payment late despite asking for additional time. WE ARE JUST OBJECTS. The title company has requested a pay off. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. for the borrower. I also suggest hiring an attorney, mine has helped tremendously. Money, Selene Finance - lack of communication, fraud. Sincerely, I made sure if they accept the payment even last day. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? Access Your Account Mortgagor: Anthony Dippolito My name is Victoria. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Go figure. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. They took it over and within a month threaten to foreclose on the unit. The Selene finance case involved claims of breach of contract, negligence, breach of fiduciary duty, and breach of warranty. Im in Tx and i need help on refinacing. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. Keeping borrowers in their homes is our primary objective. Now here it is 2022, we're $35,000 in the arrears. The representative just told me to call back next morning. I was under forbearance with my old mortgage company. I had about 10 refi's before and it always happens automatically. I gave them all the details and they are NOT PLEASED! That means there are a considerable number of borrowers Selene Author July 27, 2022 And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. My credit is damaged to ever and I am near retirement. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. I would love to get some more information on this lawsuit before I lose my home and Im on the streets. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. I am also in the process of taking legal action against them. My bank gave it back to me and they filed it with Selene to get their money back. Penalties for making a payment after the grace period may . They do this to me every year for the last 6 years. they are the epitome of . By all the statements & complaints all over the place, this company should not be able to remain. They have no interest in helping anyone. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. Because the loan is under water, we can't re-fi on our own. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. I cant wait to sell my house so I don't have to deal with mortgage companies ever again. Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . Desired outcome: BBB. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! 5. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. Thats all I can say in this forum. When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. Basically I have to do their work! Now won't explained the validity of the modification. %PDF-1.5 They are sneaky. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. They assured me everything would be fine and not to worry. A grace period is the period between the end of a billing cycle and the date your payment is due. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. They are VERY concerned. After reading these comments, I have to say I'm more than a little concerned. Submit a complaint and get your issue resolved. Dana Shafman Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Nothing about their practices or handling of a purchased mortgage makes sense. They are VERY concerned. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . They also have reported me over six months late. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com And to have a chance to pay the mortgage amount with a aurthorized card. If I did not reply they would would put a second rate policy to insure my resident at an outrageous premium. Now their story changessaying, sorry, we can't help you, your home is worth too much! They have been dragging a resolve for months. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. Mortgage Payment Convenience Fees Lawsuit. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. Texas . Selene Finance Class Action Lawsuit. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. We are readily available to assist you with your mortgage needs now and in the future. I always set up automatic payments and it really gave me peace of mind knowing that Flagstar had this. The mortgage was with Rushmore and then it was sold Selene Finance. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Shame on America for allowing these companies to stay in business. 3-jE 9(|[k7}4"^]k5cIy not enough originality. Mar 02, 2013 10:52 am EST. post my payments so it doesn't show outstanding and stop deducting insurance payments. I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. Selene Finance is a residential mortgage servicing company. Heartbroken and lost, I just found out there was a lien I wasnt aware of in October 2008 for $75000 that Countrywide claimed they financed to another mortgage company to pay creditors so Countrywide and Recontrust filed the Reconveyance of Deed on a mortgage that was filed by another company made a $98000 loan to me and issued a check back to themselves for $75,000. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Selene Finance LLP. We have an excellent credit rating and have never been late on our mortgage payments. I've also contacted my states Governor, both Senator's and my districts congressman. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. I've been in "negotiations" with them for over 2 years. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. Selene Finance. They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . B. billybob57 of Milwaukee, US. Contact the taxes dept of banking and also hud goverment. Required fields are marked *. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. Copyright 2021 LegalAbout.com. Featured review. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. On the final month of my repayment they pulled my final payment then they pulled $2300 extra dollars out of my account for which I am not sure why. 9 branches of social science and definition Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. Understand that Selene makes the least amount of money by modifying your loan. I as well feel that something very wrong is going on. We've been with Flagstar for 5 years. I asked them why? Selene is a limited partnership registered to do business in the State of Texas. In talking with our lawyer, we believe the Trustee Deed is invalid. What information do I need to know if I should be a part of the law suit against Selene finance. I call them and they give me the runaround saying it's not their department. Do you have Power of Attorney on her accounts and Finances. I would like to be included in the Class Action Lawsuit. TO: Selene Finance When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Our credit has never been worse. or (800) 621-FEMA (3362) for possible government assistance. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). I was told that my ex husband needed to resign the new modification and he refused .
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