To be automatically connected to the Mens Wearhouse store nearest to you, please call 1-800-776-SUIT (7848). Mens warehouse has a wide selection of suits, shirts, and accessories to match your body type, including casual business wear. WebFind a location near you. WebMens Wearhouse Exchanges Without a Receipt. In case your order was shipped, you should drop it off at the mail carrier shipping center indicated on the free shipping label. Mens Wearhouse suggests you try to have the clothing altered again to ensure a good fit, but you might also be able to get a store credit for those orders even if you had no time to get the return done. I looked at her wondering what's go on and she just hunched up both shoulders and continued to help him. They also gave his friend a broke shoe with his rental. Customers who make a purchase online may conduct their return entirely through the mail or head into a DSW store to handle the return. Learn more about Budget Fashionista and editor/blogger Catherine Brock, If you decide youd rather return the item by mail, request a. He took down my number and said someone would call me back; no one called. All checks will be issued within 10 (ten) business days. See reviews below to learn more or submit your own review. DSW has a VIP program that changes some of these requirements. All refund requests are processed on the original payment method. Any clothing or items you purchased at Men's Wearhouse can be returned for their full value up to 90 days after the purchase. The tux jacket looked like I had big shoulder pads. Men's Wearhouse lets you return items up to 90 day after the sale or ship date. Customer service hours are the following hours and days. Custom orders may have their own return policy requirements. How do I return an item purchased online? All return shipping costs and a handling fee will be deducted from your refund. I called the store and was referred to another entity that appears to warehouse their rentals. Your comment was sent and soon will be posted, How To Return A Men's Wearhouse Item(Step-By-Step Instructions). The company may, or may not, take returns for customized or altered attire. Customers will see a credit from their original form of payment. It is possible to return your rental to any Mens Wearhouse location. The returns of custom orders are subject to separate terms provided when placing your order. Or, if you are only keeping one, you must pay the regular retail price. I made the grave mistake of waiting until the week of prom to get my suit. Does Mens Wearhouse buy back suits? You might also like our articles about the cost of socks, a Hermes scarf, or a Louis Vuitton belt. When I returned the tux the next day, I realized a day or so later that I left a thin wallet in the back pocket with my drivers license and one credit card. If the refund cannot be mailed directly to the original payment method, a check will be mailed from headquarters within 14 days of receiving it. Do you think youre eligible for a victims of crime compensation program? Copyright 2022 Consumers Unified LLC. The Mens Wearhouse Annual Suit Drive is a great way to help those in need. Men's Wearhouse gives you a few options for how you want to handle your return. For further details on special sales, speak to management at one of our conveniently located stores. bestlifewear is the original bestlifewear blog, delivering trusted style and beauty since 2003. WebMens Wearhouse offers free shipping to the companys Returns Center for all exchanges and returns; The company needs up to 14 business days to process your return; To attain Gold or Elite status with DSW and enjoy enhanced return privileges, customers must spend a minimum dollar amount each year. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. Copyright Store Return Policies. She said she could take his measurements but the computer had some kind or problem. A baggy looking suit after measurements is not ok. Also, these are available only for the clothes bought from Mens Wearhouse. The only exception is if you ordered tailored pants and the alterations were not done correctly. Houston, TX 77072 To better aid in routing your mail quicker, please indicate in the address above which one of the You would think the renting store would at a minimum check the pockets, or that their warehouse would employ honest people. We got your back! bestlifewear is a registered trademark of Speak LLC. Your return should take 10 days or less to process. You cancheck Men's Wearhouse order statuswith yourMen's Wearhouse account sign in. Returns can only ever be issued to the payment method that was used to make the sale. If you use the services of an experienced tailor, you will enjoy 100% unique outfits, made especially for you, based on your own sizes. Bought a pair of shoes from them back in August of 2021. Returns without a receipt, or past 30 days, will receive Not all clothes in the mass market are made from top materials, which is why their quality is questionable. WebHow to Do an Online Return: Please contact Customer Service, call toll-free: 1-800-286-3076, or visit your local Sportsmans Warehouse to make the return. Required fields are marked *. She decided I needed to rent a suit. This is where Gail comes in. Even up until the day before the wedding, we still were not sure the tuxes were correct. Because there was no replacement in stock, I have to go through the trouble of returning it to the nearest store or shipping it back and waiting to receive a gift card. Need more info on return policies for your fav shops? Credits and reissued rewards from those purchases are only available on the day of the initial purchase. Mens Wearhouse allows you to return all products up to 90 days from the date of purchase. After the 90-day window, returns are eligible for an in-store credit only. The returns of custom orders are subject to separate terms provided when placing your order. Returns/exchanges on altered or worn clothing are subject to store management discretion. Gold status requires $200 in annual purchases and Elite status requires $500 in annual purchases. ConsumerAffairs is not a government agency. Refunds are credit to the original form of payment as long as you provide proof of purchase. You can basically buy as many pairs of shoes as you want from their website, and as long as your order total is over $35, you can return or exchange them all for FREE if you like. We get home and the tux was supposed to be grey with a bow tie. There is one thing that can make your Men's Wearhouse refund take several weeks. He returned to his home in Ohio and opened the first DSW store. WebTo get a DSW exchange without receipt, customers must abide by the same rules as they would for a return regarding timelines and product condition. If the tux is not returned by the return date, there will be a $20 late fee. Returns without a receipt J.Crews policy is that all returns or exchange requests in-store must be accompanied by the receipt, especially if you paid cash. However, customers who buy something at a store cannot return that product through the mail or any online process. The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. Can IReturn An Item To Men's Wearhouse Without The Original Package? Perfect Fit points are earned only on amounts expended by you in connection with the purchase and are deducted for any returns. Need more info on return policies for your fav shops? To be eligible for a refund, you must return unwanted items within 90 days from your original date of purchase. Standard tux. 2023 K&G Fashion Superstore. Lets check out the full Men's Wearhouse return policy and how you can use it to your advantage. Mens Wearhouse is a company that offers its customers a wide variety of clothing articles, but also personalized tailoring services. The company also sells clothing like workout clothes. Approached the service desk. Everything will get messed up. Instead, DSW will issue a merchandise credit in a dollar amount equal to the current selling price. You can make exchanges without a receipt at your local Men's Wearhouse assuming that you still have the original credit card that you used to make the purchase. Bank. Custom orders may not be returnable, but there is a good chance that you can get alterations to make your clothing fit better. Customers who choose to exchange their item in-store may select a similar item at the time of the exchange and don't need to wait to complete the process. Apparently, it is too difficult to properly read a tracking code off of a screen over the phone. WebOn its official website, Men's Wearhouse outright stipulates that all items may be returned for a full refund within 90 days. What's Men's WearhouseCustomer Service Phone Number? Men's Wearhouse issues their refunds immediately once they're processed. But what happens when you need to return or exchange a suit? Mens Wearhouse allows customers to return all items within 90 days of purchase. Copyright (c) 2022 Speak LLC. Most items for Men's Wearhouse ship with minimal packaging which means that you can take them back to the store without the original packages. Small errors like this are 100% indicative of a broader problem with the people working here: lazy, apathetic and incompetent. Custom orders must be returned to us separately from regular orders. Any refunds over $50 for non-credit or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our corporate offices. Custom orders from Men's Wearhouse are only able to be returned at the discretion of the manager at your local Men's Wearhouse store. A representative will provide further instructions regarding shipping locations and refunds. When returned in-store, returns must include the original receipt. There are a few items that can not be returned to Men's Wearhouse. Customers may also exchange their items that day rather than get a reissued reward or credit. We had a 12pm appointment. Custom orders are subject to separate terms that will be specified on the receipt for your custom order. I told her we had an appointment for a fitting. If you are more than 21 days late, youll be charged the total replacement cost. This is a legal right that you have as part of the Consumer Rights Act. Any amount refunded or credited will be reduced by the pro rata amount of any Perfect Fit rewards certificates or other savings promotions used to purchase the returned/exchanged merchandise. For items you bought online, the proof of purchase is the packing slip. She immediately starting looking around. NBA Store Returns PolicyWhat Items Are Refundable? We have helped over 300,000 people with their problems. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. WebMen's Wearhouse Customer Relations 6380 Rogerdale Rd. Returns will always be placed on the original card you made the purchase with. DSW also sells accessories related to footwear like socks and shoelaces. If the material isnt of good quality or fit, well replace it for free. Any amount refunded or credited will be reduced by the pro rata amount of any Rewards Program certificates or other savings promotions used to purchase the returned/exchanged merchandise. You do not need to return the rental items to the same store where you were taken. Sign up to receive our free weekly newsletter. Next time go with a local shop that takes pride in their work. You might not be able to return those orders at all depending on what the local store manager has to say. Rents can be returned to any Mens Wearhouse location. They can still be returned in store for a full refund. Items that are not wearable, used, or altered may be eligible for exchange or return. This goes by much faster if you return your items at your local Men's Wearhouse store, but you only have to wait for a small amount of shipping and processing time if you return items online. Posted on Last updated: December 25, 2022. bestlifewear provides this content about the Mens Wearhouse return policy for informational purposes only. Men's Wearhouse operated independently until 2013 when they were purchased by rival company Jos. This profile has not been claimed by the company. It is the most convenient way to stand out with outfits that no one else has. Well start sending you the news you need delivered straight to you. Subscribe and join 1000s of women who rely on Budget Fashionista for the latest in affordable fashion and beauty. The Mens Wearhouse 8101 If you return the $100 item, $100 will be the amount that is refunded, or that amount can be credited towards another item. If the merchandise you purchased from another popular retailer doesnt meet your expectations, DoNotPay wont hesitate to help. Buy 2 non-iron dress shirts for $110/Buy 3 non-iron dress shirts for $150. Since its inception, the design of DSW hasn't really changed. Customers may receive a partial refund when they try to make a return without a receipt, and the current price of the item they purchased is less than what it was on the original purchase date. Buy 2 non-iron dress shirts for $110 (big and tall 2 for $120) or 3 non-iron dress shirts for $150 (big and tall 3 for $165). How do I know I can trust these reviews about Men's Wearhouse? Perfect Fit points are earned only on amounts expended by you in connection with the purchase and are deducted for any returns. All Rights Reserved. All refunds require customer name, address and phone number. You have a few options when it comes to making a Men's Wearhouse return. Your email address will not be published. I explain to Gail my situation and she was completely understanding of. However, it is important to check the return policy of the store before you make your purchase. If register funds are not available for refunds under $100.00 for checks and $200.00 for cash or debit card purchases, a check will be issued from our Corporate Offices. After mailing your return or exchange to DSW, you'll wait about seven to 10 days for DSW to process it. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You must enter the specified promo code at checkout in order to receive your savings. Men's Wearhouse is a men's clothing retailer renowned for its formal wear and tuxedo rentals. Take photos of your paperwork. You can return items to Men's Wearhouse without needing the original packaging. All refund requests are processed on the original You will have to give your order number and the return reason. All he said was thats cool and clearly had NO interest in the problem, much less what the problem was. It is the place where you reinvent your own style, at permissive prices. They put his prom down for the wrong date so they had to reorder his tux 2 days before prom. Mens Wearhouse allows you to return all products up to 90 days from the date of purchase. After being fitted for a vest with an associate, I assumed they would fit. So, in the table below are presented the average costs for some of these. Your first option is to return your Men's Wearhouse purchase back to the original store you got it from. Tocheck DSW order status, you only need to click a few links. Anyone who isn't sure whether DSW will accept their return should go to a store. Some shoe companies offer returns even after you've worn their products, but DSW isn't one of those companies. So you can try to get store credit for a return without a receipt, but you not get anywhere. The answer is yes! Customer service wouldn't make an exception to their 90-day policy even though it was clearly their fault. You can find the stores official policy here. To be eligible for a refund, you must return unwanted items within 90 days from your original date of purchase. Mens Wearhouse accepts in-person returns for both in-store and online purchases. Package up the item with your original packing slip, apply the shipping label, and drop the package with the carrier noted on the label. Indicate that you'd like to return your item. Valid only for new purchases. Houston, TX77072. Sign up for our weekly roundup of the latest on inclusive behaviours in the workplace. Check your inbox or spam folder to confirm your subscription. You can get in touch with Men's Wearhouse through one of theircustomer service lines. What should you do about your Mens Wearhouse return after 90 days? I opened it, and to my surprise, the shoes were different colors (tan and brown) although the same type and size, which looked like a bad practical joke. Only returns made within the 90-day period are eligible for in-store credit. You can return items after 90 days but you will be refunded with store credit only. You can return items after 90 days but you will be refunded with store credit only. Then I went to prom with my date and we looked fantastic. Without the packing slip, we will exchange items at current retail value for merchandise or in-store credit only; valid identification is required. All checks will be issued within 10 (ten) business days. The big-box style retail space offers row upon row of shoes from popular brands like Vans, Skechers, Naturalizer, and Hush Puppies. DoNotPay sets a deadline to ensure your request gets processed as soon as possible. When you buy via links on this page, I may earn an affiliate commission. You can send online and store-bought order back orders via mail or take them to your nearest Mens Wearhouse store. You can return or exchange a suit at any time, as long as you have your original receipt and the suit is in good condition. When you make a purchase from DSW, you can return the item as long as you meet the following requirements. To process a return by mail, print a shipping label here. In fact, they have a corporate policy that says that they do not do cash refunds and amounts over $50. Customers with Elite status have 365 days from the date of purchase to complete the return. Even with the receipt, Men's Wearhouse is often reluctant to take returns or exchanges on customized or altered clothing. How Do I Check My Men's Wearhouse Order Status? You will regret it. We have a 100% satisfaction guarantee policy on all of our products, so if youre not happy with your purchase, well be happy to help you find a better suited option or provide a refund. Its location on this page may change next time you visit. Black Vera Wang. Thank you for your purchase. Note: Please include specific reasons for the return. For mailed returns and exchanges with DSW, here are the steps you'll need to follow. We got your back! Gail truly makes miracles happen. The company offers a virtual agent service for simple inquiries that don't require human customer support. If you choose to return merchandise to a Mens Wearhouse store, it must be accompanied with the packing slip from the order. Your refund will be sent to the original payment method. If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase. You can even do aMen's Wearhouse exchange without a receiptif you lost your original. Returns of orders paid by Affirm or PayPal will be credited back to the original payment method, so you may re-order at your convenience. If the suit doesnt fit properly, say something like in the sleeve and ask them to make it fit better. Gather your original receipt and the item you want to return. Mens Wearhouse does have an exchange process. Choose one of the options for online returns. However, if youve worn the rental and its not in pristine condition, you may be subject to a restocking fee. They have a few numbers depending on which department you need to get in touch with. All customers, no matter their club status, enjoy free returns and exchanges when they complete the return in a DSW store. Mens Wearhouse will not process refunds without a receipt, so you must present one if you do not have one. To be eligible for a refund, you must return unwanted items within 90 days from your original date of purchase. You should make sure that your items are in good shape and that they are ready to be returned. The same policy applies to damaged or incomplete items. May 26, 2022. These policies are subject to change. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); ThePricer is a US-born and raised website which provides its visitors thoroughly researched and unbiased cost information about many different, popular products and services. The same policy applies to shoes as it does to clothing, socks, accessories, and everything else sold by DSW. Items returned must be in unused condition. Customers may choose to exchange their items or receive a refund. Monday to Friday from 7:00 AM to 10:00 PM ET. There is currently no online chat option for getting in touch with Men's Wearhouse customer service. With our aim of creating a strong online fashion community full of fashion enthusiasts, we are here with the best and most relevant content for our readers. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. All items must be in new condition. If DSW has placed that item on sale and is selling it for $40 at the time of the return, the customer will receive a merchandise credit of $40 rather than for the $50 they originally spent. In case you purchase clothes from Mens Wearhouse online, you can bring them to any of the companys stores and have them tailored on site. What Items Can Not Be Returned To Men's Wearhouse? Mens Wearhouse Exchanges Without a Receipt. A printed vest. Just enter those parameters, and the system will give you your order details. If your merchandise was labeled as "FINAL SALE," you can't return it to DSW. Note: It is important to mention that the prices presented above are just some estimates and the costs may change over time. Can IReturn an Item to DSW without the Boxor Original Package? Men's Wearhouse was founded in 1973 by their iconic founder and spokesman George Zimmer. Excludes gift center purchases, Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto,or toward the purchase of gift cards or Twin Hill merchandise. Pay the shipping fee for returning online purchases via the mail. Any refunds will be made in the original form of payment. Learn more about bestlifewear and editor/blogger Catherine Brock. Customers who have questions about theDSW return policycan call the customer service number at 1-866-379-7463. Your email address will not be published. Most of the time, people choose tailors where they find quality materials, so that the clothes the end result, are durable and last for years, without changing their appearance after frequent wear or repeated washing.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thepricer_org-banner-1','ezslot_11',140,'0','0'])};__ez_fad_position('div-gpt-ad-thepricer_org-banner-1-0'); A private tailor offers you, in addition to the opportunity to try on clothes, an experienced staff to guide you in your own choices. Other restrictions may apply to special sales. Large indoor and outdoor furniture must be returned to our Davis Warehouse in Freeport, Maine. There is no official end date for their return policy, but after 90 days it is at the discretion of customer service or management at your local Mens Wearhouse store. Their clothes were straight forward and designed for people who needed business attire, but didnt want to bother with designer labels. Returns/exchanges on altered or worn clothing are subject to store managements sole discretion. I was sooo angry I left the store pissed. Multiple of my groomsmen in different stores around the country had similar terrible experiences with incompetent, lazy & apathetic store associates. I purchased a custom suit for my wedding because when setting up rentals for my groomsmen and myself, I wanted to purchase the suit I would rent; however, I was told that is not possible, and given no actual reason why.
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