privacy policy, See our Once you know what works for you, ordering in the future is a breeze! Please contact us with an image of the items you received and the shipping slip on the original package. I was pleasantly surprised at the quality of my purchases. We use cookies to give you a better shopping experience. Customer service is easy to work with and very friendly. 13 Feb 2016. I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. and Top: V-neck, removable cups, adjustable straps. I even told family members about my great experience with cupshe. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. Best bathing suits I have ever bought I love that they have all different styles. Here is how their fraudulent business works. Thanks Cupshe.com, I will defiantly recommend your products and order again. Im happy I found this company online. Once you submit your request for return, we will send you the return address. It seemed like I bought them one day and they were here within a couple of days. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. That has not happy with my orders from Cupshe. Oops, subscription failed, please try again. Click, copy and apply the code, 15% OFF is saved. Date of experience: 04 February 2016. Low rise sits on the hip. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. Additionally, extreme inclement weather can cause delays in deliveries as well, so please wait patiently. Features : Design: V Neck One Piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps. Is this your company? Sold by kbudgetboutique. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. It was a great experience. Please note that purchases made with coupons can not be returned or exchanged. 8. Get ready to see some cute styles heading your way! Oops, there was a hiccup! Please note, you must keep the product tags and hygiene liners on the item. 12. Manually enter the promo/gift card code at checkout and click Apply.. Email your request to service@cupshe.com with your reason for return. Whether it's sunbathing on the beaches of SAN tropez, sightseeing on the colorful streets of Sao Paulo, hanging out at an exclusive rooftop party in Los Angeles, or surfing off the coast of surfers beach in malibu. You make a purchase through www.cupshe.com. I ordered three bathing suits and a cover-up. 2-piece set includes: solid bikini top & bottoms. Terms of use BAG Only $49.00 more to get them FASTER & FREE in US ! Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. They were quick to resolve any issues and I absolutely love my purchase. 3. I can't wait to wear them during my holidays. We do not offer shipping labels for returns. Their prices are so reasonable that you can purchase multiple suits. Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. I will be filing a complain with the BBB next. Contact Information. How can I apply a promo code or use a Gift Card? Please provide relevant photos to our Customer Care Team for review. Include the order number, a photo of the defective/damaged product, and a short description. 2. Call us to assist with any questions you may have. CupShe headquarters 1139 Coiner Ct. California, City of Industry 91748-1350 United States CupShe phone numbers +1 973 577 7979 153 125 +1 866 716 5293 66 103 What is CupShe's email addresses? Oops, subscription failed, please try again. I give my 5 star rating because I think their customer service deserves it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Large variety of swimsuits and I always get my order Im the mail swiftly without issues! Beautiful products and extremely speedy, helpful customer serice. We will definitely continue to use cupshe in the future. I really love Cupshe bathing suits and cover ups! With no extra cost incurred. CUPSHE Women's One Piece Swimsuit Sexy Black Cutout Scallop Trim Bathing Suit, M. Features : Design: Black Knotted Scalloped One Piece Swimsuit. Scalloped Trim Detailing Along the Neckline and Along the Leg Opening. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . The quality of their suits for the price is what has me coming back. Our Editor 10 swimsuit for mom belly Review: 1. How long do I have to return a purchase? ** Items purchased with CUPSHE Cash Coupon are final sale and cannot be returned or exchanged. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. No customer service. NEW YEAR NEW FRESH. You can have great product, but it's your customer service that keeps a loyal customer. Buy on Amazon: 6: luvamia Women's Two Pieces . They even provided a tracking #, so I could keep an eye on my order. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. The bathing suits are flattering and great quality. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. I ended up wanting to return only one, and the process was extremely easy. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! and You'll enjoy exclusive deals, offers and rewards. How can I track my order? I love Cupshe! PROMO CODE. Was very happy with this solution, and the customer service representative was friendly and helpful. (888) 892-5279. You can also go to to sign up for membership rates. Once we've received your returned package, we'll take care of the rest and process your refund (excluding return label fee) asap. Easy checkout, fast delivery, responsive customer service. Weve had fast delivery and great customer service. It was just in time before my birthday trip to San Juan. I absolutely love them all. MORE+, Get budget savvy with Cupshe Coupons on January. 20. My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! Customs duties are charged according to the local customs policy. I had a coupon that expired. We use cookies to give you a better shopping experience. Accessories and beach towels cannot be returned or exchanged. Jun 13, 2016. I love this company, their products and service model. Sold by jessiedurbin9. terms of use Get Sweet Perks + Exclusive Offers + Members Hotline! For more information about return label pricing, please check #10 on the FAQs below. Share. and Each swimsuit that I have purchased from your website has been great. The mesurement we're right, the comments. Can I return the item to your warehouse, office, or physical store? Soft bra cups. No phone number, no reply to emails. It is such a good website with great products! Privacy policy, Enter the coupon code at checkout to get offer. Share. Beautiful swim suits, cover ups and dresses. Please contact us within 30 days of receiving your package. ZAFUL bikini with high waisted bottom is your one-stop online shop for today's most daring, exciting, and edgy fashion apparel. PS the dresses and cover ups are on point too! So thank you thank you thank you! Cupshe has a ton of great options at very affordable prices. So to me that's a money saver. I also bought a cute sundress and a pair of oh so comfy flip flops. We want you to have a pleasant shopping experience with Cupshe. Hope this review helps anyone who, like me, was a little sceptical. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. The swimsuits are the best! That's it! I'm glad I took a chance on Cupshe. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? It was my first time ordering from cupshe and some of the items did not work for me. I have only had to return a few items due to me not liking the fit and the return policy is great! Oops, subscription failed, please try again. Privacy policy, See our 6. I appreciate the staff being so kind. FIT & SIZING. They have a wonderful selection in a variety of colors. Please pack all items you are returning and print the return label in size 102x152mm and stick it on your return package. Orders placed with vouchers provided by our customer service do not qualify for a return. The only thing I was would change is that you offer mix n match sizes. Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. I definitely recommend shopping with Cupshe!! Express. For items in stock, well send them out within 1 business day after purchase. This will surely increase the credibility of your complaint. They are frauds. Ordering from Cupshe may be my go-to from now on! Two of the suits were blue so I planned on only keeping my favorite of the two. What should I do? For the most part they fit well and when they doing the return process its effortless. First time ordering. I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. If you are unsure, you can clarify with our Customer Care Team to ensure you are buying a legitimate Cupshe item. Please see our return policy for more details. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! The suits were exactly as pictured and were very nice quality. It was easy. I used the chat icon in the bottom right corner and had all of my questions answered quickly. Share now and start earning! I had to return all the suits I ordered as they were too big. See our Items ordered on the 22nd of March 2022. privacy policy, See our Please check your spam mailbox if you don't see it. Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! Limited Time. SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Click here to get notifications about new complaints of CupShe. I had high hopes for the third but I didn't like how it fit. Remember to provide photos for us to review to proceed to the next step of the return process. privacy policy, See our And your goods will be delivered for free. Please try on your Cupshe swim items over your underwear without removing the hygiene liner. Thank you! Right now, 15% Off Orders $69+ any orders . I've sent out my return package. Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. 706-425-8707 orders@shopreddress.com Knowledgebase Contact Us Name Email Order Number Please try again. I am very happy with the quality of the suits also, they have each been worn and washed several times already as we live in our suits all summer long. I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! You can ask the customer service team or check the return and exchange policy on the website by yourself. Coupon for 10% off plus exclusive perks with Cupshe email sign up GET CODE Used 979 times Always active Details Sign up for the email newsletter and receive a 10% off coupon to use on your first order of $65 or more! privacy policy, See our Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. If you continue 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. 1 More posts you may like r/Target Join You can get a discount on 20% OFF, it seems like is selling at a loss. 2. Why do people call Cupshe customer service? Thank you Cupshe for making beautiful swimwear for all body types. They also have a large selection of styles. One of the dresses I purchased unfortunately didn't work out. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. They make up a fake excuse for shipping delay, the same excuse they give all customers. The swimsuit is made out of good material. Material is thick enough to feel substantial. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. How can I do this? 35 Ship your item to designated address and give us the documents related to the return following our return instructions. Once the package is received your return will be completed. without changing your browser settings you agree to their use. They fit so well and the designs are great for my body type. 2023 HotDeals.com, All rights reserved. All return requests must be initiated within 30 days your package has been delivered. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. You can find contact details for CupShe above. I recently ordered 7 and they never disappoint. Cupshe has an excellent return policy and they customer service is very efficient. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Fast delivery, full service customer support. Fast shipping (came in sooner that expected) and great quality products. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. I am in love with my purchase! Then of course I ordered more product. This is required for return or exchange. Prices on Cupshe.com are listed in USD. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. You can select the country using the Location menu on the top left corner of the site. When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. I had to return a dress and did so with no issues. It doesn't feel thin or look cheap. Marco was the best! Love the options. I got the wrong size! Stay away from this company. This means that we may receive a commission very bad experience. We have sent you an email with some solutions. Shipping is super fast, and the clothing is true to size. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. Get budget savvy with Cupshe Coupons on January. Please note that the return label is only valid for 21 days after the approval of our Customer Care Team. You've come to the right place. Yes, pre-order items are refundable. Then you can choose to call back or reach out via Cupshe social media platforms. Payment related What payment methods does Cupshe accept? Reply from Cupshe. I have to say Ive been shopping with cupshe you a long time even well before Covid. It's NOT free returns. I love them all. In general, Cupshe covers customs duties for most orders. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. Shipping very fast. How do I submit a return or exchange request? I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! Unfortunately one of them did not fit me and had to ask for a refund. 1. Use this comments board to leave complaints and reviews about CupShe. We ordered three swimsuit. I am amazed at how great every CUPSHE swim suit I purchase fits me. Please try again. The items I received are really nice and seem to be good quality. From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. I feel the fabric will hold up well. In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. That really helps me figure out what size I should order. Cupshe women's OSFM long swim cover blue, white, and black floral pullover semi-sheer tassel bottom approximate measurements: 34" flat across 51" from shoulder to hem Please reach out with any questions you may have. Dear customer, thank you for your affirmation of our Cupshe. Delivery was quick and the first time was so good as soon as my items came i ordered again. Be mindful that they do run small, so I would size up. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. Share now and start earning! and KR Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service response time. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. It is now the 6th of April. Reply from Cupshe. Offers like Cupshe special offer Up to 20% off don't come around every day. Extremely easy and no hassle from choosing your item to paying. The charge of return label increases according to the number of items you refund. We have sent you an email with some solutions. Or you can send them an email by using the email address. 15. Needed a return. Their purpose remains the same all along, which is to make sure that consumers get the best products they want. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. If you wanna initiate a return, please clicking ". Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. The customer service is very good and shipping was fast. Fast delivery, full service customer support. I ordered for me and for my teenage daughter swimsuits and dresses. Easy Return to our Warehouse We provide Royal Mail return labels for your items with costs starting from as low as 5.99. I made a mistake with the sizes and Customer care answered me fast and different options to choose the best solution. Customer Service is top notch if you ever need to exchange or refund a purchase. Want to save on your favorite Cupshe gear? Please print the label and tape it on your return package. The swimsuit I ordered was too small, so I enquired about a refund. Can't wait to try another one. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Are the customs duties included in the shipping cost? SacBee Free Coupons and Promo Codes for Cupshe. Bottoms: Elastic waistband, low rise waistband. Their return policy was excellent. 7. I was really impressed by the chat service. In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Date of experience: December 29, 2022. Cupshe is a scam. I received the wrong item. Their return policies are prompt and fair. Log into your account to access the members hotline. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Ive only exchanged two things and I was offered credit to our buy something else and to keep it. Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. Recommend the company all the way around. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! Upon approval, the return address will be emailed to you. Shipping reasonable 5-7 days. On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . We will accept returns within 30 days of delivery. I have gotten tons of compliments and I feel great when wearing them. 2) Return/exchange request made over 30 days time frame cannot be refunded. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. Sold by heather6162014. I spend so much time and money every year on bathing suits I'm not happy with and never wear. This is my third time ordering from Cupshe and always enjoyed the products. FREE SHIPPING & EXTRA 10% OFF FOR NEW SUBSCRIBER. How can I get the refund for my return? Great quality material and construction. 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. Ive bought nine bikinis so far and loved them all. Please print the label and tape it on your return package. Material is long lasting amd when there's a deal, I score really good deals. Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. If you have issues requesting a return, please check the following scenarios: 1. Products need to be returned to the address customer service provided instead of the one on shipping slip. terms of use Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns. All of them are so cute! *Please note that we don't accept returns after the 30 day timeframe. This company has no customer service. Cupshe had my swimsuit delivered in less than a week which was awesome. They are exceptional quality, true to size, and very flattering. I received swim suit and it was exactly as advertised. We currently do not accept return methods other than our standard return procedure. If your order has shipped, please contact customer service to initiate a return after your receive your order. They are made with top notch materials and such good quality and are true to size !
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